Executive Resorts does not directly collect, sell or share your personal data with, by or for any third-party. However, this is a WIX hosted website and therefore subject to their Privacy Policies and Terms & Conditions listed below.
Privacy Policy
(Only the left column is legally binding (the sections marked #ItsThatEasy is just for clarity).
Wix.com Privacy Policy
Effective from January 17, 2023
Welcome to Wix.com’s Privacy Policy
1. Please read carefully
Wix.com cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how Wix.com Ltd., together with its affiliated companies worldwide (“Wix”, “we”, “our”, or “us”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all Wix users, including unregistered visitors, registered users, and premium users (collectively, “Users”, “you”, or “your”), and to all Wix services, including our websites (including www.wix.com and any of its subdomains, the “Website”), web applications (“Wix Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.
Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us here.
#ItsThatEasy
This policy describes our privacy practices – what Personal Information we collect about our Users, what we do with it, how we share it, and your rights regarding that Personal Information.
By accessing or using any of our Services, you acknowledge that you have read this Privacy Policy.
2. What ‘Personal Information’ do we collect?
2.1. User information:
To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:
Information you provide us. When you register for our Services, sign up for any Wix events, subscribe to our blog(s) or newsletter(s), purchase and/or register domain names, use any of our Services; and/or when you contact us directly by any communication channel (e.g., Wix’s support tickets, emails), you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform, and Personal Information contained in scanned identification documents (such as an ID card, driver’s license, passport, or official company registration documents).
Information we collect when you use the Services. When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc
Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.
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To provide our Services, we collect Personal Information about our Users.
The Personal Information comes from you when you visit or use our services, Personal Information we collect automatically, and Personal Information we collect from other sources.
2.2. Users of users ‘Personal Information’
We may also collect Personal Information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf (as further described in Section 6 below).
2.3. Wix jobs applicant information
We also collect information that is provided to us by Wix jobs candidates (“Applicants”), when they apply to any of the open positions published at https://www.wix.com/jobs, by e-mail or otherwise (as further described in our Privacy Policy for Job Applicants).
3. Why do we collect such ‘Personal Information’
We use your Personal Information for the following purposes:
To provide and operate the Services;
To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Users with general or personalized service-related notices and promotional messages (as further detailed in Section 8 below);
To help us to update, expand and analyze our records to identify new customers;
To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;
To analyze our performance and marketing activities;
To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;
To provide you with professional assistance.
To enhance our data security and fraud prevention capabilities; and
To comply with any applicable laws and regulations.
We may use techniques like “machine learning” (European law refers to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either: (i) still have a human being involved in the process (and so are not fully automated); or (ii) use machine learning in ways that don’t have significant privacy implications (for example, reordering how applications might appear when you visit the Wix App Market). We may also use machine learning to help us monitor, identify, and suspend accounts sending spam, or engaging in other abusive or fraudulent activity.
We use your Personal Information for the purposes set out in Section 3 where:
Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with a website builder, to provide you with our customer assistance and technical support);
Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or
Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services and the effectiveness of Wix by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.
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We use the Personal Information we collect about you to provide our services and make them better and safer.
We also collect and use Personal Information in order to contact Users and to comply with the laws applicable to us.
4. How we share your ‘Personal Information’
We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:
Third Party Service Providers: Wix has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).
Wix may share the following categories of Personal Information with Third Party Service Providers for a business purpose:
identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
Commercial Personal Information, for example Personal Information regarding products or services purchased, obtained, or considered.
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We may share the Personal Information of our Users and Users-of-Users with various third parties, including certain service providers and law enforcement officials.
4.1. The Personal Information may be shared solely in accordance with this policy.
Law Enforcement, Legal Requests and Duties: Wix may disclose or otherwise allow access to any categories of your Personal Information described in this Privacy Policy pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.
4.2. Protecting Rights and Safety: Wix may share any categories of your Personal Information described in this Privacy Policy if we believe in good faith that this will help protect the rights, property or personal safety of Wix, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.
4.3. Wix Subsidiaries and Affiliated Companies: We may share your Personal Information internally within our family of companies, for the purposes described in this Privacy Policy. For example, we may share your Personal Information with Wix.com Inc., our US-based subsidiary, in the course of facilitating and providing you (and your Users-of-Users) with our Services.
Sharing Personal Information by Wix subsidiaries and affiliated companies in the European Union, the United Kingdom and Switzerland with Wix’s subsidiaries located outside these regions will only take place under an approved transfer mechanism, such as the relevant Standard Contractual Clauses.
4.4. In connection with a change in corporate control: In addition, should Wix or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.
4.5. Upon Your Further Direction: The Wix Services enable you, through different techniques, to engage and procure various third party services, products and tools for enhancing your web or mobile sites, including, without limitation, applications and widgets offered to you by third parties through the Wix Website (including the Wix App Market), eCommerce payment providers, third party designers who may assist you with your website, etc. (collectively, “Third Party Services”). If you choose to engage with such Third Party Services, they may have access to and process Personal Information of your Users-of-Users collected through your web or mobile sites. For example:
a) Framed Pages: our Services may enable you to integrate Third Party Services directly into your web or mobile sites, such as via page framing techniques to serve content to or from Third Party Services or other parties (“Frames”). In these circumstances, the Third Party Services may collect Personal Information from your Users-of-Users.
b) App Market Developers: We allow third party developers (“Third Party Developer(s)”) to develop and offer their own applications via the Wix App Market (“Third Party App(s)”) to Users, which you may integrate into your web or mobile sites. Each Third Party Developer is bound by the Wix App Market Partner Agreement, which among other things, restricts the ways in which such developers may access, store, share, and use the Personal Information you and/or your Users-of-Users provide to them.
c) Social Media Features: Our Services may enable you to integrate certain Social Media features, widgets, and single sign on features, such as “Facebook Connect,” or “Google Sign-in” (“Social Media Features”) into your web or mobile sites. These Social Media Features may collect certain Personal Information from your Users-of-Users such as identifiers, including name, alias, unique personal identifier, online identifier, internet protocol address, email address, or other similar identifiers. Social Media Features are hosted either by a third party or directly on our Services.
Please note that in the examples listed above in this Section 4.6, Wix merely acts as an intermediary platform allowing you to procure the services of such Third Party Services (including, but not limited to, Third Party Developers, Third Party Apps and Social Media Features) with which you are interacting directly, and at your discretion. In this respect, Wix acts as a service provider to you, disclosing information to the Third Party Services on your behalf. Wix will share your Users-of-Users’ Personal Information with Third Parties Services only upon your direction or with your permission and is not, and shall not be, in any way responsible for such Third Party Services processing of such Personal Information, or liable with respect thereto.
Wix does not control and is not responsible for the actions or policies of any Third Party Service, and your use of any Third Party Service is at your own risk. We encourage you to review any privacy policy accompanying a Third Party Service and ask such Third Party Service for any clarifications you may need before deciding to install and/or use their services.
4.6.
5. Where do we Store/Process your ‘Personal Information’?
Wix processes data about individuals across the world and may transfer your Personal Information outside of your country. Your security, privacy and confidentiality are our top priority and that's why Wix conducts a vetting process that includes an assessment of the privacy laws in those countries to validate they have strong data protection laws.
5.1. User's personal information is controlled by Wix.com Ltd. in Israel, which the European Commission considers as a country offering an adequate level of protection for the Personal Information of E.U. Member State residents (see here).
5.2. If you are in Europe, the U.K., or Switzerland, when we transfer your Personal Information to a location outside of Europe, We will make sure that (i) there is a level of protection deemed adequate by the European Commission or (ii) that the relevant Standard Contractual Clauses are in place (i.e., the applicable module of the Standard Contractual Clauses for the transfer of personal data to third countries pursuant to Regulation (E.U.) 2016/679 of the European Parliament and of the Council from June 4, 2021, as available here, and the ICO’s International Data Transfer Addendum to the E.U. Commission Standard Contractual Clauses version B1.0, in force from 21 March 2022, as it is revised under Section 18 of its Mandatory Clauses), or (iii) we comply with Data Privacy Framework as applicable to data transfers to the United States and specified in clause 5.4 below, or (iv) we use another legally recognized transfer mechanism in the applicable jurisdiction.
5.3.
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We may store and process Personal Information in the USA, Europe, Israel, or other jurisdictions, whether by ourselves or with the help of our affiliates and service providers.
Wix’s data storage providers are contractually committed to protect and secure your data.
Among other things, Wix will ensure that there is the adequate level of protection or that relevant Standard Contractual Clauses are in place for the international transfer of our EU users’ data.
When Wix transfers E.U. Personal Information to a third country that the European Commission did not find will adequately protect your information, Wix ensures that it has taken additional measures to comply with the European data protection laws.
Data Privacy Framework: Wix and its covered entities DeviantArt, Inc., InkFrog, Inc, Modalyst, Inc and SpeedTab, Inc, complies with Data Privacy Framework (“DPF”) that embeds the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce, European Commission, UK Government, and Swiss Federal Administration regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom (and Gibraltar), and Switzerland to the United States. Wix has certified to the U.S. International Trade Administration (ITA), within the U.S. Department of Commerce that it adheres to the Data Privacy Framework Principles. If there is any conflict between the terms in this Policy and the Data Privacy Framework Principles, the Data Privacy Framework Principles shall govern. Wix’s commitment to subject the personal information described in this Policy to the Data Privacy Framework is subject to the enforcement and investigative powers of the United States Federal Trade Commission.
To learn more about the Data Privacy Framework Program visit https://www.dataprivacyframework.gov, and to view our certification, please click here.
Wix may share personal information with third parties under certain circumstances described in this Policy, subject to obligations under the Data Privacy Framework Principles extend to third parties acting as agents who help us run our business and provide services, and Wix remains liable should a third party acting as our agent process personal information subject to this Policy in a manner inconsistent with this Policy, except where Wix is not responsible for the event giving rise to the damage.
In compliance with the Data Privacy Framework Principles, Wix.com commits to resolve complaints about our collection or use of your personal information. E.U., UK and Swiss individuals with inquiries or complaints regarding our Data Privacy Framework policy should first contact us at: privacy@wix.com.
Wix.com commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.
Wix.com has further committed to refer unresolved Data Privacy Framework complaints to an alternative dispute resolution provider located in the United States. If you have an unresolved privacy, or data use, concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider TRUSTe at https://feedback-form.truste.com/watchdog/request for more information or to file a complaint. The services are provided at no cost to you.
If you have such an unresolved complaint, under the recourse mechanism you may contact the applicable EU Data Protection Authorities (free of charge). Wix commits to cooperate with the DPAs and comply with the advice given by such authorities.
If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, you may - under certain conditions described on the Data Privacy Framework website - invoke binding arbitration when other dispute resolution procedures have been exhausted. For more information on this option, please see Annex I of the Data Privacy Framework Principles.
5.4
6. Users-of-users’ ‘Personal Information’
Wix may collect, store and process certain Personal Information of Users-of-Users (“Users-of-Users Information”), solely on our Users’ behalf and at their direction. For example, each of our Users is able to import their email contacts from third-party services like Gmail, or otherwise collect and manage contacts via their User Website. Such contacts are then stored with Wix, on the User’s behalf.
For such purposes, Wix serves and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the European Union General Data Protection Regulation (“GDPR”)) of such Users-of-Users Information.
The Users controlling and operating such User Websites shall be considered as the “Controllers” of such Users-of-Users Information, and are responsible for complying with all laws and regulations that may apply to the collection and control of such Users-of-Users Information, including all privacy and data protection laws of all relevant jurisdictions.
The Processing of the Users-of-users’ Personal Information shall take place within the territory of the European Union, Israel or a third country, territory or one or more specified sectors within that third country of which the European Commission has decided that it ensures an adequate level of protection and such processing and transfer will be in accordance to the Data Processing Addendum – Users (“DPA"). Any transfer to and Processing in a third country outside the European Union that does not ensure an adequate level of protection according to the European Commission, shall be conducted under an approved transfer mechanism, as detailed in the DPA.
You are responsible for the security, integrity and authorized usage of Personal Information about Users-of-Users’, and for obtaining consents, permissions and providing any required data subject rights and fair processing notices required for the collection and usage of such Personal Information.
Wix cannot provide legal advice to Users or their Users-of-Users, however we do recommend that all Users publish and maintain clear and comprehensive privacy policies on their User Websites in accordance with any applicable laws and regulations, and that all Users-of-Users carefully read those policies and make sure that they understand and, to the extent required by applicable law, consent to them.
For more information on how Users-of-Users Personal Information may be handled by Wix (which may be relevant for any specific notice you provide to and/or consent you obtain from your Users-of-Users), please see Sections 4, 12 and 13.
If you are a visitor, user or customer of any of our Users, please read the following: Wix has no direct relationship with Users-of-Users whose Personal Information it processes. If you are a visitor, user or customer of any of our Users, and would like to make any requests or queries regarding your Personal Information, please contact such User(s) directly. For example, if you wish to request to access, correct, amend, or delete inaccurate Personal Information processed by Wix on behalf of its Users, please direct your query to the relevant User (who is the “Controller” of such data). If Wix is requested by our Users to remove any Users-of-Users’ Personal Information, we will respond to such requests in a timely manner upon verification and in accordance with applicable law (for example, thirty (30) days under the GDPR). Unless otherwise instructed by our User, we will retain their Users-of-Users’ Personal Information for the period set forth in Section 12 below.
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Wix may collect and process Personal Information regarding the users of our users.
We do this solely on our users’ behalf, and at their direction.
Our users are solely responsible for their users-of-users information, including for its legality, security and integrity.
Wix has no direct relationship with any of its users’ users. If you are a user-of-user, please contact the Wix site owner directly.
7. Use of cookies and other third-party technologies
We and our Third Party Service Providers use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.
You can learn more about how we use cookies and similar technologies and how you can exercise control over them in our Cookie Policy.
Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
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We and certain third party services may use cookies and similar tracking technologies throughout our services.
These technologies are used mostly for stability, security, functionality, performance and advertising purposes.
8. Communications from Wix
8.1. Promotional messages
We may use your Personal Information to send you promotional content and messages by e-mail, text messages, notifications within our platform, marketing calls and similar forms of communication from Wix or our partners (acting on Wix’s behalf) through such means.
If you do not wish to receive such promotional messages or calls, you may notify Wix at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.
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We may send you promotional messages and content.
You can easily opt-out of receiving promotional messages by contacting us or unsubscribing.
8.2. Service and billing messages
Wix may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the means available to us) if a certain Service is temporarily suspended for maintenance; reply to your support ticket or e-mail; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; forward abuse complaints regarding your User Website; or notify you of material changes in our Services.
It is important that you are always able to receive such messages. For this reason, you are unable to opt-out of receiving such Service and Billing Messages unless you are no longer a Wix User (which can be done by deactivating your account).
We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages.
9. Your rights in relation to your ‘Personal Information’
Wix believes that it is imperative that all Wix users have control over their Personal Information. Therefore, depending on the way you use the Wix Services, you may have the right to request access to, receive a copy of, update, amend or delete, port certain Personal Information to another service, restrict, or object to certain uses of your Personal Information (for example, for direct marketing purposes). Further, when we rely on your consent for processing of your Personal Information (for instance, for direct marketing) you can withdraw your consent at any time, and such withdrawal will take effect from thereon.
Wix will not charge you more if you exercise any of these rights and will continue to provide you with the same level of service.
If you are a Wix user, you can access and correct a lot of your Personal Information directly through your account, or via online forms Wix makes available to you (as detailed below). You can also exercise your rights by sending your request to privacy@wix.com, mailing it to Wix.com, 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel, or reaching out to our customer care department. When we receive your right request, we may take steps to verify your identity before complying with the request to protect your privacy and security.
Before fulfilling your request, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).
You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).
If you are a Wix User, and you wish to receive a copy, access and/or request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users’), or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, please follow the instructions provided in these Help Center articles: “Retrieving Your Wix Account Data” or "Permanently Deleting Your Wix Account”. You can also mail your request to Wix.com, 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel. We will make reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfil your request), subject to legal and other permissible considerations.
Please note that permanently deleting your Wix account erases all of your Personal Information from Wix's databases. After completing this process, you can no longer use any of your Wix Services, your account and all its data will be removed permanently, and Wix will not be able to restore your account or retrieve your data in the future. If you contact our support channels in the future, the system will not recognize your account and support agents will not be able to locate the deleted account.
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When it comes to your Personal Information you stored with us, you have the right to: access, receive a copy of, update, amend or delete your Personal Information, enjoy data portability (in certain cases) restrict, or object to certain uses of your Personal Information, withdraw consent you’ve given us before to processing.
Just reach out to us by e-mail, mail or through our customer care team, or, when available, fill out our dedicated form.
You may also correct and/or update your Personal Information through your user account, if you have one.
You can also delete your Personal Information by deleting your entire account. We will respond to your requests within a reasonable timeframe.
10. Questions and complaints
If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us – our details are set out at the end of this Privacy Policy.
Our Data Protection Officer team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law.
You can file a complaint with your local supervisory authority for data protection at any time, however we recommend that you contact us first so we can try to resolve it.
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You can file a complaint with your local supervisory authority for data protection at any time. Please contact us first so we can try to resolve your concerns.
11. Data retention
We may retain your Personal Information (as well as your Users-of-Users’ Personal Information) for as long as your User Account is active, as indicated in this Privacy Policy, or as otherwise needed to provide you with our Services.
We may continue to retain your Personal Information after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure of such data, the purposes for which we process it, and the applicable legal requirements.
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We may keep your Personal Information for as long as your account is active, and longer as needed (for example, if we are legally obligated to keep it longer, or need it to protect our interests).
12. Security
Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.
Regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Personal Information or any other information you upload, publish or otherwise share with Wix or anyone else. We encourage you to set strong passwords for your User Account and User Website, and avoid providing us or anyone with any sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.
Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.
If you have any questions regarding the security of our Services, you are welcome to contact us here.
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Wix values the security of our customers' Personal Information and we do everything in our power to protect it.
However, as we can’t guarantee absolute protection – we encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information which, if exposed, could cause you major harm.
13. Third-party websites
Our Services may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third party websites and services.
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Our Services may contain links to other websites or services.
14. Wix jobs applications
Wix welcomes all qualified Applicants to apply to any of the open positions published at https://www.wix.com/jobs, by sending us their contact details, CV, and other relevant information via the application form on our Website. Wix will handle this data in accordance with our Privacy Policy for Job Applicants.
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We welcome all qualified job seekers to apply to any of our open positions, by sending us their contact details and CV.
We will use such Personal Information solely for our internal recruitment, employment and business purposes.
15. Public forums and user content
Our Services offer publicly accessible blogs, communities and support forums. Please be aware that any Personal Information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blogs, communities or forums, feel free to contact us here. In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a third party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you must login into such application or contact its provider if you want to remove the Personal Information you posted on that platform.
In any event, we advise against posting any Personal Information (via any means) you don’t wish to publicize.
If you upload any user content to your User Account or post it on your User Website and provide it in any other way as part of the use of any Service, you do so at your own risk.
We have put adequate security measures in place to protect your Personal Information. However, we cannot control the actions of other Users or members of the public who may access your User Content, and are not responsible for the circumvention of any privacy settings or security measures you or we may have placed on your User Website (including, for instance, password-protected areas on your User Website). You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties (including any of your Users-of-Users) have copied or stored such User Content. To clarify, we advise against uploading or posting any information you do not wish to be public.
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Avoid posting any Personal Information to any of the public areas on our Services, or to your own website, if you don’t want it to become publicly available.
16. Updates and interpretation
We may update this Privacy Policy as required by applicable law, and to reflect changes to our Personal Information collection, usage and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you (using one of the notification methods set forth in Section 15.3 of the Terms of Use) prior to the change becoming effective. In relation to any updated Privacy Policy, we will, as required by applicable law, notify you, seek your consent and/or take any other measures. We encourage you to periodically review this page for the latest Information on our privacy practices. Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you and your Users-of-Users, with respect to our Website, Wix Apps, Mobile Apps and other Services.
Any heading, caption or section title contained herein, and any explanation or summary under the right “#ItsThatEasy” column, is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.
This Privacy Policy was written in English, and may be translated into other languages for your convenience. You may access and view other language versions by changing your Wix Website language settings. If a translated (non-English) version of this Privacy Policy conflicts in any way with its English version, the provisions of the English version shall prevail.
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We may change this policy at any time. We will notify you of changes as required by applicable law.
Translated (non-English) versions of these terms are provided for convenience only.
17. Contacting us
If you have any questions about this Privacy Policy or wish to exercise any of your rights as described in Sections 9 or 10 please refer to those sections or contact the Data Protection Officer team here. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.
You may also contact us by mail at:
40 Namal Tel Aviv St., Tel Aviv, Israel; or
500 Terry A. Francois Boulevard, 6th Floor, San Francisco, CA, 94158.
For the purposes of GDPR (Article 27), you may contact our EU representative at Wix Online Platforms Limited, 1 Grant’s Row, Dublin 2 D02HX96, Ireland.
For the purposes of UK GDPR (Article 27), you may contact our UK representative at Wix.Com (UK) Limited, Tower Bridge House, St Katharine's Way, London E1W 1DD, United Kingdom.
Additional Information for U.S. State Residents
This section of our Privacy Policy details what Personal Information we collect about you under U.S. applicable privacy laws and regulations, the sources of the Personal Information, the purposes of use and disclosure, and the categories of third parties that may receive that Personal Information. The information in this section applies to you if you are a U.S. resident in a state with an applicable privacy law or regulation.
Please read this section in combination with the other sections of this Privacy Policy for a complete understanding of how we collect, use, and disclose your personal information.
Your Rights and how to exercise them:
Here is a brief overview of your rights:
Right to Delete Your Information: Upon your request, we will delete the personal information we have collected from you, subject to certain legally permissible exceptions.
Please follow the instructions provided in this Help Center article: <"Permanently Deleting Your Wix Account">, which explains how to delete your Personal Information. You can also choose to request the deletion through this web form or by contacting us as described in this Privacy Policy.
Right to Know and Access Your Personal Information: You have the right to ask us to confirm whether we process your personal information and for a copy of the personal information we maintain about you.
Please follow the instructions provided in this Help Center article: <"Retrieving Your Wix Account Data">, which explains how you can retrieve your Personal Information. You can also submit a request to access your Personal Information through this web form or by contacting us as described in this Privacy Policy
Right to Correct Inaccurate Personal Information: You have the right to request that we correct inaccurate personal information about you. Some personal information can be directly changed or corrected by you through our apps and websites.
For any questions, you can reach out to us using the method described in this Privacy Policy
Right to Opt Out of the Sale of Your Personal Information: You can tell us not to "sell" your personal information according to applicable law, even though we don't technically sell your information in the traditional sense. We may share certain categories of Personal Information with our Third Party Service Providers. However, the current regulation uses a very broad (and somewhat scary) definition of “Sale”."
Right to Limit Use of Your Personal Information for Targeted Advertising (defined in California as “Sharing”): You can ask us not to use or disclose your personal information for targeted advertising. Just visit our Do Not Sell or Share My Personal Information page. You also can use the Global Privacy Control to signal your opt-out preference. To learn more about the GPC please visit https://globalprivacycontrol.org.
You may exercise any of the rights described above, you can also submit a request by email to privacy@wix.com, or by mail to Wix.com, 5 Yunitsman St., Tel Aviv, Israel.
When you submit a request, we will usually ask you to provide an email address to verify your identity and prevent fraud.
You may also designate an authorized agent to submit a request on your behalf.
Depending on the nature of the request, we may authenticate the request by requesting additional information or documentation, such as account related information, billing information used to purchase paid Services and the submission of specific documents.
No Discrimination. Wix does not discriminate against any individual for exercising their rights under this section.
If we deny your request or cannot fulfill it, you may appeal our decision by contacting us as described in this Privacy Policy to ask us to review your request again. Your communication should include “Appeal” in the subject line.
Categories of Information:
In the last 12 months, we collected the following categories of personal information (the same categories we collect from all users globally):
Personal and online identifiers
Commercial and transactions information
Record-keeping information
Internet or other electronic network activity information
Non-precise Geolocation data (IP address, only)
Audio, electronic, visual, or similar information
Inferences drawn from the above information
Sources of Information
We collect Personal Information:
You provide us when you register for our Services, sign up for any Wix events, subscribe to our blog(s) or newsletter(s), purchase and/or register domain names, use any of our Services; and/or when you contact us directly by any communication channels
When you use the Services by visiting, downloading, and/or using any of our Services.
From third-party sources, such as security providers, fraud detection services, social media platforms, lead enhancement companies, advertising and marketing partners.
Disclosure of Information for Business Purposes:
In the past 12 months, we may have disclosed each of the categories of personal information listed above to our affiliates, Third Party Service Providers, social media platforms, advertising partners, analytics partners, and promotional partners.
Sales or Sharing of Your Information:
Note: for sure, we're not out there auctioning off your data to the highest bidder.
We may have "sold" (using that rather broad and dramatic term as defined by U.S. privacy laws and regulations) or shared the categories of Personal Information listed above in the past 12 months to our affiliates, Third Party Service Providers, promotional partners, advertising partners, analytics partners, and social media platforms.
Wix does not knowingly collect, use, sell or share the Personal Information of children under the age of 16.
Sensitive Personal Information:
We may process Sensitive Personal Information in accordance with applicable laws and do not use or disclose Sensitive Personal Information in any way that would require us to provide an opt-out opportunity under the applicable laws.
Retention of Information:
We retain your Personal Information for the time period reasonably necessary to achieve the purposes described in this Privacy Policy, or any other notice provided at the time of collection.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure of such data, the purposes for which we process it, and the applicable legal requirements.
Terms & Conditions
Wix.com Terms of Use
Last Revised: January 8, 2024
Welcome to Wix.com’s Terms of Use! We are truly excited to have you aboard. Thank you for choosing to use our services.
Below we have listed important legal terms that apply to anyone who visits our website or uses our services. These terms are necessary in order to protect both you and us and to make our services possible and more enjoyable for everyone. Wix offers a wide range of services and features and part of the terms below may not be relevant to the specific services you use.
We understand that legal terms can be exhausting to read, and we’ve tried to make the experience more pleasant. If you have suggestions on how we can improve them, you are welcome to contact us.
1. Introduction
1.1. Our Purpose
Our services offer our Users (as defined below) the ability to easily create a beautiful and highly functional online presence, manage and promote businesses, content, and ideas, and have an overall great experience doing so – even without being tech-savvy or a design guru. As detailed below, we offer our users numerous tools and features for creating, publishing, and use of stunning websites, online e-commerce platforms, newsletters, galleries, media players, mobile apps, and other online and mobile applications, tools, and services. The online, and mobile websites, functionalities, and platforms created by Users are collectively referred to herein as “User Platform(s)”.
#ItsThatEasy
Wix.com offers online and mobile services and tools, that let create, manage and or/use your own online and mobile presence.
1.2. Legal Agreement
These Wix.com Terms of Use (“Terms of Use”), together with such additional terms which specifically apply to some of our services and features as presented on the Wix.com website(s) (“Wix Website”, and collectively – the “Wix Terms”), set forth the entire terms and conditions applicable to each visitor or user (“User” or “you”) of the Wix Website, the Wix mobile application (the “Wix App”) and/or any other services, applications and features offered by us with respect thereto, except where we explicitly state otherwise (all services offered through the Wix Website or the Wix App, collectively – the “Wix Services” or “Services”). For the avoidance of doubt, Wix Services (as defined in these Terms of Use) do not include services, applications, features, or components that were built, developed, connected or offered by a Wix User, even if presented on the Wix Website or the Wix App.
The Wix Terms constitute a binding and enforceable legal contract between Wix.com Ltd. and its affiliated companies and subsidiaries worldwide (“Wix”, “us” or “we”) and you in relation to the use of any Wix Services - so please read them carefully.
You may visit and/or use the Wix Services and/or the Wix App only if you fully agree to the Wix Terms - and by using and/or registering to any of the Wix Services, you signify and affirm your informed consent to these Terms of Use and any other Wix Terms applicable to your use of any Wix Services. If you do not read, or fully understand or if you do not agree to the Wix Terms, you must immediately leave the Wix Website and avoid or discontinue all use of the Wix Services or Wix App.
By using our Services, you also acknowledge that you have read our Privacy Policy available at our Privacy Policy.
#ItsThatEasy
By visiting our website or using our application and/or services, you are entering into a legal agreement with us, consisting of these Terms of Use, and our additional services’ legal terms. By using our services, you signify your consent to these terms and you acknowledge that you have read our Privacy Policy. You may not use our services if you do not consent to all our terms.
1.3. User Account
In order to access and use the Wix Services, you must first register and create an account with Wix (“User Account”).
Creation of a User Account or purchase of Paid Services (as defined in Section 6 below), can be done either directly on the Wix Website or through an unrelated third-party authorized to sell Wix subscriptions to User Accounts and other Paid Services (a “Reseller”) under a separate agreement with Wix (a “Reseller Agreement”).
If you register to Wix Services or purchase Paid Services via a Reseller (referred to herein as a “Reseller User”) please note the following:
These Terms of Use are applicable in addition to any arrangement by and between you and the Reseller, and they govern your use of the Wix Services.
As between you and Wix, per your relationship with Wix and unless otherwise specifically indicated in these Terms of Use, these Terms of Use supersede any arrangement between you and the Reseller with regard to your use of the Wix Services and/or activities in your User Account (or the User Account to which you are added).
Certain services, applications, and features of the Wix Services may not be available to you or may only be available to you through the Reseller platform.
#ItsThatEasy
You can create an account and purchase services also via a third-party authorized to sell Wix (Reseller). If you register to Wix or purchase services via a Reseller you agree and accept these Wix terms of use (in addition to any arrangement between you and the Reseller), so that in you relationship with Wix these terms will overcome any other terms, and that some Wix services and features may not be available to you or be available to you only through the Reseller platform.
1.4 Access to Accounts; Roles and Permissions
You may invite others to your User Account and your User Platforms and assign them certain roles and permissions to perform certain activities within your User Account and User Platforms.
A person granted permission to perform activities on a User Account that such person does not own is referred to herein as a “Contributor”.
If anyone other than yourself (including Contributors) accesses your User Account and/or any of your User Platforms’ settings, they may also (and if done by a Contributors, depending on the roles and permissions you assign them), perform actions available to you (unless as specifically stated otherwise on the Wix Services), make changes to your User Platform(s) and User Account, and accept any legal terms available therein, make various representations and warranties and more – and all such activities will be deemed to have occurred on your behalf and in your name as the owner of the User Account, whether or not specifically authorized by you.
Therefore, we strongly encourage you to (i) keep the log-in credentials of your User Account confidential, and (ii) allow access to your User Account, only to people you trust - as you will be solely and fully responsible for all activities that occur under your User Account and/or User Platforms (including for any representations, warranties, and undertakings made therein and including by any Contributor), and for any damages, expenses or losses that may result from such activities.
You must provide accurate and complete information when registering your User Account and using Wix Services. We strongly encourage you to provide your own (or your company’s, as applicable) contact and billing details, including your valid e-mail address, as we may use it to identify and determine the actual and true owner of the User Account and/or User Content (as defined below) submitted to us.
If you are a Contributor, you are required to register and create a User Account of your own in order to access the User Account under which you are a Contributor. Therefore these Terms of Use apply to Contributors as well.
If you are a Reseller User, then depending on the agreement between you and the Reseller, such Reseller may be the owner of the User Platform and you may be invited by the Reseller as a Contributor to such User Platform.
If you are invited as a Contributor to a User Platform or if you are a Reseller User, you acknowledge that the owner of such User Platform and /or the Reseller (ii) shall have full access to any information (including personal information) that is stored by you or on your behalf on such User Platform; and (ii) shall have all the rights and functionalities awarded to a User Account owner, in connection with such User Platform.
#ItsThatEasy
You can invite others (Contributors) to perform activities on your User Account by assigning them certain roles and permissions
If you are invited to be a Contributor on other User’s Platform , you need to create a User Account of your own before you access the other User Platform.
If you are a Reseller User, the Reseller may be the owner of the User Platform and have access to information on such User Platform. The Reseller will also have all rights and functionalities awarded to a User Account owner. You may be invited by the Reseller as a Contributor to such User Platform.
1. 5 Account Ownership
For each User Platform, Wix will consider the owner of such User Platform to be the person or entity whose email address is listed in Wix’s records as the owner of the User Account under which the User Platform was created.
In case of a dispute on User Account ownership, we reserve the right to determine ownership to a User Account based on our reasonable judgment, whether or not an independent investigation has been conducted by us. However, if we cannot make such a determination (as we may deem in our sole discretion), we reserve the right to avoid doing so and/or suspend a User Account until the parties disputing such ownership, reach a resolution, without Wix having any liability to you or to any other party. We may request documentation (e.g., government-issued ID, a business license) that may assist us in determining ownership.
If you created your User Account directly on the Wix Website (and not via a Reseller), we may consider the principles set forth below to determine ownership.
If you are invited as a Contributor to a User Platform or if you are a Reseller User, you acknowledge that the owner of such User Platform and /or the Reseller (ii) shall have full access to any information (including personal information) that is stored by you or on your behalf on such User Platform; and (ii) shall have all the rights and functionalities awarded to a User Account owner, in connection with such User Platform.
Wix will consider the person or entity who has access to the e-mail address (listed in Wix’s records for a User Account under which such User Platform or User Content was created) as the owner of a User Account, User Platform, and/or User Content created and/or uploaded to the relevant Wix Service.
If any Paid Services were purchased via a User Account, Wix may consider the owner of such User Account and/or the relevant User Platform and/or User Content created thereunder, as the person or entity whose billing details were used to purchase such Paid Services (“Billing Information”). Notwithstanding the foregoing, when applicable, if a User Platform was connected to an external domain name (either imported or purchased as part of certain Paid Services, as defined below), and such domain’s registration information is publicly available via the WHOIS database provided on the www.whois.net website or on Wix’s database, Wix may consider the owner of such User Platform as the person or entity registered as the registrant of such domain thereunder. In the event that an individual and an organization are both registered as the registrant or the registrant organization of such a domain, Wix will consider the organization as the actual owner of the domain. In the event the Billing Information indicates one person as the owner of the User Platform and the domain registration indicates a different owner, Wix shall consider the person registered as the owner of the domain connected to the Wix Account as the owner of the User Platform.
Notwithstanding the foregoing, Wix shall have the right to determine the ownership of User Content and/or a User Website as it chooses, including by ignoring the indications set forth above, in the event Wix deems, at its sole discretion, that the situation justifies such determination, all based upon the factual situation as determined by the sole discretion of Wix.
If you are a Reseller User the ownership of the respective User Account may be determined by Wix pursuant to the terms of the Reseller Agreement.
#ItsThatEasy
To use certain of our services, you need to create a user account.
You should keep your username and password protected and safe, and only allow people you trust to access your account or website settings.
All activities that occur under your user account or website are your responsibility.
The account information you provide us must be your own (or your company’s), and be accurate and complete.
When a user account is disputed, we may determine the ownership of such user account.
2. Your Obligations
2.1. You represent and warrant that:
you are at least thirteen (13) years of age, or sixteen (16) years of age if you are an individual within the European Union (EU), or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into the Wix Terms and to form a binding agreement, for yourself or on behalf of the person or entity committed by you to the Wix Terms;
you are not ordinarily resident of, and will not use or distribute the Wix Services or Wix App in, any country or region subject to U.S. comprehensive country or regional embargos. You further confirm that you are not included on any sanctions list, including without limitation, the U.S. Specially Designated Nationals and Blocked Persons List, maintained by the U.S. (“SDN List”), or any other applicable sanctions list maintained by the EU, the UK or other, and that you are not owned 50 percent or more, directly or indirectly in the aggregate, by a Sanctioned Party and are not otherwise controlled by such a party (“Sanctioned Party”). You further confirm that you will not use or distribute the Wix Services or the Wix App directly or indirectly to or for the benefit of a Sanctioned Party. You agree to indemnify Wix against any and all losses, including without limitation, monetary penalties and legal fees, that Wix may suffer should you violate any of the forgoing confirmations regarding your non-sanctioned status.
your country of residence and/or your company’s country of incorporation is the same as the country specified in the contact and/or billing address you provide us;
you understand that Wix does not provide any legal advice or any recommendation with respect to any laws or requirements applicable to your use or any of your End Users, or your compliance therewith;
And specifically regarding your User Content:
you confirm you own all rights in and to any content uploaded, developed or provided by you, or imported, connected, copied or uploaded by Wix Services for you, to your User Platform (“User Content”), including any designs, images, animations, videos, audio files, fonts, logos, code, algorithms, SPIs, APIs, databases, illustrations, compositions, artworks, interfaces, usernames, information you provide for the purpose of creating a subdomain name, text, literary works and any other materials (“Content”), or otherwise have (and will continue to have) the full power, title, licenses, consents and authority, in and to the User Content, as necessary to legally access to, import, copy, use, connect, develop, publish, transfer or license such User Content, by you and us or any of our affiliates;
you have (and will maintain) the full power, title, licenses, consents and authority to allow Wix Services or Wix App to access any websites, web pages and/or other online services, for the purpose of importing, exporting, copying, displaying, uploading, publishing, transmitting and/or otherwise using your User Content.
the User Content is (and will continue to be) true, current, accurate, non-harmful, non-infringing upon any third party rights, and in no way unlawful for you to upload, import, export, copy, possess, post, publish, transmit, display or otherwise use, in the country in which you or your User Platform’s visitors and users (“End Users”) reside, or for Wix and/or your End Users to access, import, export, copy, upload, publish, post, store, use or possess in connection with the Wix Services;
you have obtained all consents and permissions required under all applicable laws, regarding the processing, storing, collection, posting, transmission and publication of any personal information and/or image or likeness of any person, entity or property which is part of the User Content, and you will adhere to all laws applicable thereto.
#ItsThatEasy
In order to use our services, there are certain obligations and conditions you need to meet.
Among others, you need to be of a certain legal age of majority, reside and use our services in a permitted location.
In addition, you must own all rights in any content you upload or publish or that we access, import and/or upload for you via our services, ensure that such content is legal and reliable, and that anything you do with it (or enable Wix or your end users to do with it) is legal.
2.2. You undertake and agree to:
fully comply with all applicable laws and any other contractual terms which govern your use of the Wix Services (and any related interaction or transaction), including those specific laws applicable to you or your End Users in any of your geographical locations;
be solely responsible and liable with respect to any of the uses of the Wix Services which occur under your User Account and/or User Platform(s), and for any of your User Content (including for any consequences of accessing, storing, collecting, importing, exporting, uploading, copying, using or publishing such User Content on or with respect to the Wix Services);
regularly and independently save and backup any of your User Content and the information that is being processed by you regarding your User Platform, including with respect to End Users, User Products, and any applications features, services, and/or Third Party Services used, connected, presented or developed by you;
receive from time to time promotional messages and materials from Wix or its partners, by mail, e-mail or any other contact form you may provide us with (including your phone number for calls or text messages). If you wish not to receive such promotional materials or notices – please notify us at any time;
allow Wix to use in perpetuity, worldwide and free of charge, any version of your User Platform (or any part thereof) for any of Wix’s marketing and promotional activities, online and/or offline, and modify it as reasonably required for such purposes, and you waive any claims against Wix or anyone on its behalf relating to any past, present or future moral rights, artists’ rights, or any other similar rights worldwide that you may have in or to your User Platform with respect to such limited permitted uses;
Wix’s sole discretion as to the means, manner, and method for performing the Wix Services, including those regarding the hosting, transmission, publication and/or display of any User Platforms and/or Content (including the inclusion and presentation of any advertisements or other commercial content with respect thereto).
Wix shall have the right to offer the Wix Services in alternative price plans and impose different restrictions for the upload, storage, download and use of the Wix Services in each price plan, including, without limitation, restrictions on network traffic and bandwidth, size and/or length of Content, quality and/or format of Content, sources of Content, the volume of download time, number of subscribers to your Content, the volume of storage, etc.
#ItsThatEasy - List of Musts
You must comply with all applicable laws.
You will be responsible for your actions and for the actions of anyone who accesses your user account or user platform settings.
You shall regularly save backups of your content.
You agree that we or our partners may send you promotional messages and content.
You can easily opt-out of receiving promotional messages by contacting us.
You allow us to use your website for our promotional activities, and to determine the manner in which the services will be performed.
You agree that Wix has the right to impose and change price plans for its Services. Additionally, Wix may impose restrictions depending on your specific usage of the Service.
2.3. You agree and undertake not to:
copy, modify, create derivative works of, download, adapt, reverse engineer, emulate, migrate to another service, translate, compile, decompile or disassemble the Wix Website, the Wix Services (or any part thereof), any Content offered by Wix or Third Party Services for use and display within User Platforms (“Licensed Content”) and/or any part thereof in any way, or publicly display, perform, transmit or distribute any of the foregoing without Wix’s prior written and specific consent and/or as expressly permitted under the Wix Terms;
submit, transmit or display any User Content, or use Licensed Content in a context, which may be deemed as defamatory, libelous, obscene, harassing, threatening, incendiary, abusive, racist, offensive, deceptive or fraudulent, encouraging criminal or harmful conduct, or which otherwise violates the rights of Wix or any third party (including any intellectual property rights, privacy rights, contractual or fiduciary rights), or otherwise shows any person, entity or brand in a bad or disparaging light, without their prior explicit approval;
use any illegal action to collect login data and/or passwords for other websites, third parties, software or services;
phish, collect, upload, or otherwise make available credit card information or other forms of financial data used for collecting payments, unless done in accordance with any applicable law, including, with the PCI DSS standard when applicable;
upload, insert, collect or otherwise make available within the Wix Website or the Wix Services (or any part thereof), any malicious, unlawful, defamatory or obscene Content;
publish and/or make any use of the Wix Services or Licensed Content on any website, media, network or system other than those provided by Wix, and/or frame, “deep link”, “page scrape”, mirror and/or create a browser or border environment around any of the Wix Services, Licensed Content and/or User Platform (or any part thereof), except as expressly permitted by Wix, in advance and in writing;
use any “robot”, “spider” or other automatic device, program, script, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Wix Services (or its data and/or Content), or in any way reproduce or circumvent the navigational structure or presentation of any of the Wix Services to obtain or attempt to obtain any materials, documents, services or information through any means not purposely made available through the Wix Services;
act in a manner which might be perceived as damaging to Wix’s reputation and goodwill or which may bring Wix into disrepute or harm;
purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use Wix or Wix Marks and/or variations and misspellings thereof;
impersonate any person or entity or provide false information on the Wix Services and/or User Platform, whether directly or indirectly, or otherwise perform any manipulation in order to disguise your identity or the origin of any message or transmittal you send to Wix and/or any End Users;
falsely state or otherwise misrepresent your affiliation with any person or entity, or falsely express or imply that Wix or any third party endorses you, your User Platform, your business, your User Products, or any statement you make;
reverse look-up, trace, or seek to trace another User of Wix Services, or otherwise interfere with or violate any other User’s right to privacy or other rights, or harvest or collect personally identifiable information about visitors or users of the Wix Services and/or User Platform without their express and informed consent;
disable, circumvent, bypass or otherwise avoid any measures used to prevent or restrict access to the Wix Services, User Platform, the account of another User(s), or any other systems or networks connected to the Wix Services, by hacking, password mining, or other illegitimate or prohibited means;
probe, scan, or test the vulnerability of the Wix Services or any network connected to the Wix Services;
upload to the Wix Services and/or User Platform or otherwise use them to design, develop, distribute and/or otherwise transmit or execute, any virus, worm, Trojan Horse, time bomb, web bug, spyware, malware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component;
take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Wix Services or Wix’s systems or networks connected to the Wix Services, or otherwise interfere with or disrupt the operation of any of the Wix Services, or the servers or networks that host them or make them available, or disobey any requirements, procedures, policies, or regulations of such servers or networks;
use any of the Wix Services and/or User Platform in connection with any form of spam, unsolicited mail, fraud, scam, phishing, “chain letters”, “pyramid schemes” or similar conduct, or otherwise engage in unethical marketing or advertising;
utilize any of the Wix Services or Wix Systems for storage and/or video streaming purposes (whether for main streaming purposes or not). For example, creating and operating websites whose purpose is video streaming or main purpose is file storage. Including indirect utilization, through integration or connection with third-party platforms or services;
access to Wix Services, User Accounts, Licensed Content and/or User Content, through any means or technology (e.g. scraping and crawling), other than our publicly supported interfaces.
sell, license, or exploit for any commercial purposes any use of or access to the Licensed Content and/or Wix Services, except as expressly permitted by the Wix Terms;
remove or alter any copyright notices, watermarks, restrictions and signs indicating proprietary rights of any of our licensors, including copyright mark [©], Creative Commons [(cc)] indicators, or trademarks [® or ™] contained in or accompanying the Wix Services and/or Licensed Content; or
violate, attempt to violate, or otherwise fail to comply with any of the Wix Terms or any laws or requirements applicable to your use of the Wix Services.
access or use the Services for benchmarking or similar competitive analysis purposes or in order to build a competitive product or service.
You acknowledge and agree that your failure to abide by any of the foregoing or any misrepresentation made by you herein may result in the immediate termination of your User Account and/or any Services provided to you – with or without further notice to you, and without any refund of amounts paid on account of any such Services.
#ItsThatEasy - List of Don’ts
In general, we just want you to be nice, and avoid doing anything that might harm us or anyone else.
Among others, you may not copy our materials, use any content in an illegal or harmful manner, use our services or content on any platform or website not provided by us, make any misrepresentations or abuse our Services, or otherwise violate anyone’s rights or any applicable laws.
Failure to abide by any of these rules may bring us to cancel your account and stop providing you with any services.
3. Content and Ownership
3.1. Your Intellectual Property
As between Wix and you, you shall own all intellectual property pertaining to your User Content and to any other materials created, developed, or connected to Wix Services by you, including any designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, code, algorithms, SPIs, APIs, databases, interfaces, text and literary works. Wix does not claim ownership rights on your User Content or the content you connected to the Wix Services. You know and agree that in order to provide the Services to you and to maintain and improve the Services (the “Purpose”) we will need to access, upload and/or copy your User Content to our platform, including cloud services and CDN’s, to make display adjustments, to train our software tools (e.g. artificial intelligence and machine learning models), to duplicate for backup and perform any other technical actions and/or uses required to perform our services, as we deem fit. You hereby grant us a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to use your User Content for the Purpose.
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You own all rights to your content. We may handle your content in order to provide you with our services.
3.2. Wix’s Intellectual Property
All rights, title and interest in and to the Wix Services, including any and all copyrightable materials or any other content thereof which is or may be subject to any intellectual property rights under any applicable law (including any artwork, graphics, images, website templates and widgets, literary work, source and object code, computer code (including html), applications, audio, music, video and other media, designs, animations, interfaces, documentation, derivatives and versions thereof, the “look and feel” of the Wix Services, methods, products, algorithms, data, interactive features and objects, advertising and acquisition tools and methods, inventions, trade secrets, logos, domains, customized URLs, trademarks, service marks, trade names and other proprietary identifiers, whether or not registered and/or capable of being registered (collectively, “Intellectual Property”), and any derivations thereof, are owned by and/or licensed to Wix.
Subject to your full compliance with the Wix Terms and timely payment of all applicable Fees, Wix hereby grants you, upon creating your User Account and for as long as Wix wishes to provide you with the Wix Services, a non-exclusive, non-transferable, non-sublicensable, fully revocable, limited license to use the Wix Services and Licensed Content, for the purpose of generating and displaying your User Platform to End Users and offering your User Products (as defined below) therein, solely as expressly permitted under the Wix Terms, and solely within the Wix Services.
The Wix Terms do not convey any right or interest in or to Wix’s Intellectual Property (or any part thereof), except only for the limited license expressly granted above. Nothing in the Wix Terms constitutes an assignment or waiver of Wix’s Intellectual Property rights under any law.
In addition to the above, certain fonts made available to you within the Wix Services, are licensed to Wix by a third party provider, and are therefore subject to additional license terms of such provider, which are summarized and available for your review at https://www.wix.com/about/mono-terms-of-use.
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We own all rights in and to our services, content, data, technology and features.
You may use our services and content so long as you fully comply with these terms and ensure full and timely payments.
Certain fonts which are available to you are licensed by a third party, make sure you read their terms as well.
3.3. Feedback and Suggestions
If you provide us with any suggestions, comments or other feedback relating to the Wix Services (whether existing, suggested or contemplated), which is or may be subject to any Intellectual Property rights (“Feedback”), such Feedback shall be exclusively owned by Wix. By providing such Feedback to Wix, you acknowledge and agree that it may be used by Wix in order to: (i) further develop, customize and improve of the Wix Services, (ii) provide ongoing assistance and technical support, (iii) contact you with general or personalized Wix -related notices and/or interview requests based on your feedback or otherwise, (iv) facilitate, sponsor and offer certain promotions, and monitor performance, (v) to create aggregated statistical data and other aggregated and/or inferred information, which Wix may use to provide and improve its services, (vi) to enhance Wix data security and fraud prevention capabilities, and (vii) to comply with any applicable laws and regulations. In addition, you (1) represent and warrant that such Feedback is accurate, complete, and does not infringe on any third party rights; (2) irrevocably assign to Wix any right, title and interest you may have in such Feedback and (3) explicitly and irrevocably waive any and all claims relating to any past, present or future moral rights, artists’ rights, or any other similar rights worldwide in or to such Feedback
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We welcome any form of feedback or suggestions. If you do provide us with any, please make sure that it is accurate and legal.
4. Privacy
Certain parts of the Wix Services (including certain Third Party Services available therein, as further explained in Section 10 below) require or involve the submission, collection and/or use of certain personally identifying or identifiable information. In particular and as a part of accessing or using the Wix Services, Wix and such Third Party Services may collect, access and use certain data pertaining to Users and End Users, including the activities or navigation undertaken by Users and End Users through the Wix Services and/or User Platforms. We encourage you to read our Privacy Policy and each such Third Party Services’ relevant policies on a regular basis, for a description of such data collection and use practices.
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We care about your privacy, and you should too. Please read our Privacy Policy to learn more about our practices concerning personal information.
5. AI Services
As part of the Wix Services, Wix may provide you with access to artificial intelligence and machine learning tools and products, which will help you build your User Platform by generating Content (the “AI Tools”). Additionally, Wix may provide you with access to artificial intelligence and machine learning tools and products for you to activate and thus offer your End Users the option to engage with AI (“AI Products”, and together with AI Tools - “AI Services”). This section applies only to the extent AI Services are used by you as part of the Wix Services.
5.1. Input and Output
The AI Services enable you or your End Users to input, provide, or submit a prompt (in the form of text, image, or otherwise) (an “Input”) into the AI Services, and thus direct the AI Services to generate Content as an output (an “Output”).
5.2. Output Accuracy
The nature of AI technology is such that it is difficult to fully control and predict outputs. As such, Wix does not represent or warrant that the Output generated by the AI Services will meet your or your End Users’ needs or expectations, and we disclaim all responsibility and liability for the accuracy, completeness, relevancy, intellectual property compliance, legality, decency, quality, non-bias, or any other aspect of such Output. This may happen, for example, in cases where the generated Output is related to medical, legal, or financial topics. The Output may also violate someone else’s rights, such as privacy or intellectual property rights. The Output may not be unique to you or your End Users, and other Users of the AI Services may generate their own Output that is identical or similar to Outputs that may be generated for you, or your End Users. Accordingly:
You are responsible for reviewing all Outputs of AI Tools before you use, publish, transmit or display an Output in any manner, and for ensuring that you are legally permitted to use such Outputs.
You must treat the Output as a mere suggestion and decide based on your sole discretion whether or not it represents your views, serves your intended purpose, and conveys the message you wish to convey.
You are responsible for informing your End Users, if and when required by applicable laws and regulations, of any restrictions, limitations, or obligations the End Users need to comply with when using the Outputs of AI Products, including the need to review the Output before using it.
You acknowledge that the generated Outputs do not represent Wix’s views.
5.3. Your Input
You agree that your, and your End Users’, Input shall be deemed User Content (as defined above) and the Terms shall apply, to the extent permitted by applicable law, to all such Input as if it were User Content.
5.4. Output ownership
If you choose to use, publish, transmit or display an Output in any manner, it shall be considered your User Content (as defined above), and the Terms shall apply, to the extent permitted by applicable law, as if it were User Content. As between you (or your End Users) and Wix, Wix does not claim any ownership rights in the Output to the extent that the Output does not contain any pre-existing intellectual property owned by Wix.
5.5. License given to Wix
To the extent a license is required under applicable laws and regulations, and in addition to the license you grant us under Section 3.1 above, you also grant us a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to: (a) access, upload, copy, make and display adjustments, train our software tools, duplicate, and perform any other technical actions and/or uses with your (and your End Users) Input and Output in order to: improve Wix Services; review Inputs and Outputs for compliance with applicable laws and enforce the Terms; and (b) provide copies of your (and your End Users’) Inputs and Outputs to our Third-Party Services or to our subcontractors, as required to provide our Users with Wix Services.
5.6. Third-party Services
Wix may use Third-Party Services to provide the AI Services to you and use of such Third-Party Services will be subject to section 10 of these Terms. In your use of Wix’s AI Services, including your use of any Inputs and Outputs, you acknowledge and agree to review and comply with, and to require each of your End Users to review and comply with, the Third-Party AI Services’ policies, which may change from time to time.
6. Service Fees
6.1. Paid Services
The use of certain Wix Services may be subject to payment of particular fees, as determined by Wix in its sole discretion (“Paid Services” and “Fee(s)”, respectively). Important: if you are a Reseller User and your payment is made to the Reseller, then the provisions of subsections 6.1 (1), 6.1(4), 6.2, 6.3 (2), 6.4 (1) and 6.5 of this Section 6 with respect to such specific Paid Service may not apply to you and the payment and management of such Paid Service, shall be made directly with the Reseller according to the terms agreed upon between you and the Reseller.
Wix will notify you of the Fees then in effect, you need to pay directly to Wix in relation to the Paid Services you decide to purchase from Wix. If you wish to receive or use the Paid Services, you are required to pay all applicable Fees in advance
Wix reserves the right to change its Fees at any time in its sole discretion. Wix will send a notice regarding the change to you or your Reseller if such a change will affect your existing subscriptions
you received a discount or other promotional offer, either from Wix or from a Reseller, Wix or the Reseller, respectively, shall have the right at the end of the applicable discounted period, to, automatically and without notice, renew your subscription to such Wix Service(s) at the full then-current applicable Fee.
All Fees paid directly to Wix shall be deemed to be in U.S. Dollars, except as specifically stated otherwise in writing by Wix. To the extent permitted by law (and unless specified otherwise by Wix in writing), all Fees are exclusive of all taxes (including value-added tax, sales tax, goods and services tax, etc.), levies or duties imposed by taxing authorities (“Taxes”), and you shall be responsible for payment of all applicable Taxes relating to your use of the Wix Services, or to any payments or purchases made by you. If Wix is obligated to collect or pay Taxes for the Fees payable by you, and whether or not such Taxes were added and collected from you for previous transactions, such Taxes may be added to the payment of any outstanding Fees and will be reflected in the Invoice for such transaction. We recommend that you verify the existence of any additional fees you may be charged by third parties in connection with the purchase of Paid Services or in connection with the renewal thereof (such as international transaction fees, currency exchange fees, or fees due to banks or credit card companies). Wix is not responsible for any such additional fees or costs.
If you purchase Paid Services directly from Wix, then as part of registering or submitting information to receive Paid Services, you also authorize Wix (either directly or through its affiliates, subsidiaries other third parties) to request and collect payment and service fees (or otherwise charge, refund or take any other billing actions) from our payment provider or your designated banking account, and to make any inquiries Wix or its affiliates may consider necessary to validate your designated payment account or financial information, in order to ensure prompt payment, including for the purpose of receiving updated payment details from your payment, credit card or banking account provider (e.g., updated expiry date or card number as may be provided to us by your credit card company).
You must keep a credit card stored with Wix to pay for your Paid Services (“Stored Card”) that are purchased directly from Wix. You will be able to identify your Stored Card by its last four digits on your Account Settings Page.
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Some of our services cost money. We will let you know how much beforehand Our prices are stated in U.S. Dollars and before taxes, unless otherwise said.
If needed, we or our affiliates may request and collect payments and related information from the relevant payment providers and banks.
If you are a Reseller User then payment and management of Paid Service might be conducted directly with the Reseller.
6.2. Invoices
If you are a Reseller User and you pay the Reseller and not directly to Wix, the following Section 6.2 does not apply to you.
Wix and/or its affiliated companies will issue an invoice or credit memo for any payment of Fees or refund made to or by Wix (“Invoice”). Each Invoice will be issued in electronic form and based on the country stated in your billing address and will be made available to you via your User Account and/or by e-mail. For the purpose of issuing the Invoice, you may be required to furnish certain Personal Information (as such term is defined in the Privacy Policy) in order to comply with local laws. Please note that the Invoice presented in your User Account may be inadequate with your local law requirements, and in such case may be used for pro forma purposes only.
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Invoices for our paid services will be available in your user account unless you’re a Reseller User.
6.3. Subscription Auto-Renewals
In order to ensure that you do not experience any interruption or loss of services, certain Paid Services include an automatic renewal option by default, according to which, unless you turn off the auto-renewal option is turned off by you or your Reseller, such Paid Services will automatically renew upon the end of the applicable subscription period, for a renewal period equal in time to the original subscription period (excluding extended periods) and, unless otherwise notified to you, (by Wix or your Reseller), at the same price (subject to applicable Taxes changes and excluding any discount or other promotional offer provided for the first period) (“Renewing Paid Services”). For example, if the original subscription period for a Service is one month, each of its renewal periods (where applicable) will be for one month.
Accordingly, where applicable and as for Fees paid directly to Wix, Wix will attempt to automatically charge you the applicable Fees using the Stored Card, within up to two (2) weeks before such renewal period commences. In the event of failure to collect the Fees owed by you, we may in our sole discretion (but shall not be obligated to) retry to collect at a later time, and/or suspend or cancel your User Account, without further notice. If your Renewing Paid Service is subject to a yearly or multiple-year subscription period, Wix will endeavor to provide you a notice prior to the renewal of such Paid Service at least thirty (30) days in advance of the renewal date.
By entering into these Terms of Use and by purchasing a Renewing Paid Service, you acknowledge and agree that the Renewing Paid Service shall automatically renew in accordance with the above terms.
You (or the Reseller from which you purchase the Paid Services) may turn off the auto-renewal option for Renewing Paid Services at any time via your User Account or by visiting Wix Help Center.
Certain domains are subject to a different renewal policy as detailed at Web.com Reseller Domain Name Registration Agreement and Tucows Reseller Domain Name Registration Agreement, as applicable.
Notwithstanding anything to the contrary in the foregoing, you are, and shall be, solely responsible to verify and ensure the successful renewal of the Wix Services you use (whether or not such Wix Services are subject to automatic subscription renewals). Accordingly, you shall be solely responsible with respect to any discontinuation of any Wix Services previously purchased by you, including due to a cancellation, failure to charge the applicable recurring Fees, or due to any Wix Services not being subject to automatic subscription renewals. You acknowledge and agree that you shall not have any claims against Wix in relation to the discontinuation of any Wix Services or Third Party Services, for whatever reason.
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To make sure you don’t lose your domain or experience interruptions with your website at the end of your subscription period, we’ll automatically renew our service and bill you accordingly, in regular intervals as your initial subscription, unless you (or the Reseller you purchased the Paid Services from) turn-off auto-renewal.
Some services whether on purpose or mistake may not automatically renew. You should make sure that your subscriptions are renewed in time.
6.4. Money-Back Guarantee
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If you are a Reseller User, and you pay the Reseller and not directly to Wix, Section 6.4 does not apply to you.
If you are not happy with your initial purchase of a Premium Plan, you may provide notice of cancellation for any reason within fourteen (14) days of having first ordered or activated such Premium Plan (the “Refund” and “Refund Period”). The Refund is applicable only to the initial purchase of a Premium Plan which is an upgrade of a free website. The Refund is not applicable to any additional purchases, upgrades, modifications or renewals of Wix Services. If you reside in a jurisdiction that requires a longer Refund Period, we will accommodate such requirements in accordance with all applicable laws. If Wix receives such notice within the Refund Period, Wix will refund to you the amount Wix charged you for such Wix Services, in the currency you were originally charged in, and cancel the services accordingly. Please note that the Refund amount may be different than the amount you were charged due to currency changes and third-party fees. Wix will not be responsible for any differences caused by a change of currency exchange rates or fees you were charged by third parties. After the Refund Period, the Fees paid by you will be non-refundable and non-cancellable. In addition, if we find that a notice of cancellation has been given by a User in bad faith or in an illegitimate attempt to avoid payment for services actually received, we reserve our right to still charge the User for any Wix Services actually received, as permitted by the applicable law.
Please note: Certain services purchased on or through the Wix Services may be non-refundable altogether. These include Third Party Services such as domains, business tools and applications. The terms of each purchased service or application are indicated on the Wix Website and/or as part of or during the process of purchasing such services or applications. It is your responsibility to verify the ability to cancel a service prior to its purchase. Wix will not refund any amounts paid for non-refundable Paid Services, applications or Third Party Services.
We are happy to offer a 14-day money-back guarantee for our monthly or annual paid services when first purchased. This may be extended according to the law. If you are a Reseller User and pay the Reseller, this Section does not apply to you.
Please carefully check the terms of each service before buying, since some services are non-refundable.
6.5. Chargebacks
If at any time, we record a decline, chargeback or other rejection of a charge of any payable Fees due directly to Wix, on your Wix account (“Chargeback”), this will be considered as a breach of your payment obligations hereunder, and your use of the Wix Services may be automatically disabled or terminated.
In the event a Chargeback is performed, your User Account may be blocked without the option to re-purchase or re-use it, and any data contained in such User Account, including any domains, applications and Third Party Services may be subject to cancellation and Capacity Loss (as defined in Section 7.3 below).
Your use of the Wix Services will not resume until you re-subscribe for any such Wix Services, and pay any applicable Fees in full, including any fees and expenses incurred by Wix and/or any Third Party Services for each Chargeback received (including Fees for Wix Services provided prior to the Chargeback, handling and processing charges and fees incurred by the payment processor).
If you have any questions or concerns regarding a payment made by you to Wix, we encourage you to first contact our Customer Support team before filing a Chargeback or reversal of payment, in order to prevent the Wix Services from being canceled and your User Account being blocked, and to avoid the filing of an unwarranted or erroneous Chargeback, which may result in your being liable for its applicable Fees, in addition to re-payment of all the Fees applicable to the Wix Services purchased (and charged-back) by you.
We reserve our right to dispute any Chargeback received, including by providing the relevant credit card company or financial institution with any information and documentation proving that the User responsible for such Chargeback did in fact authorize the transaction and received or made use of the services rendered thereafter.
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Chargebacks may bring us to cancel your account, so we urge you to avoid causing them. Please contact our Customer Support team before filing a chargeback. You will be responsible for any incorrect fees, losses and expenses that follow.
7. Cancellation
7.1. Cancellation by User
You may discontinue to use and request to cancel your User Account and/or any Wix Services at any time, in accordance with the instructions available on the Wix Services. The effective date and time for such cancellation shall be the date and time on which you have completed the cancellation process on the Wix Services, and the effective date for cancellation of Paid Services shall be at the end of such Paid Services’ subscription period. Notwithstanding the aforesaid, any Paid Service (including Renewing Paid Services) purchased from a Reseller are subject to such cancellation terms as agreed between you and your Reseller.
Notwithstanding anything to the contrary in the foregoing, with respect to subscriptions to Renewing Paid Services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment. Please note that as the cancellation process may take a few days, in order to avoid the next automatic renewal and respective charge, the cancellation request should be made - if purchased directly from Wix, at least fourteen (14) days prior to the expiration of the then-current service period, and if purchased and paid for to, a Reseller - pursuant to the provisions of your agreement with the Reseller.
For more information about canceling the Paid Services you purchased from Wix, please visit Wix Help Center.
For information about canceling Paid Services you purchased from a Reseller, please contact your Reseller.
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You may cancel your account or any services at any time. Once we process your cancellation request, we will not charge you for any additional subscription renewals. Cancellation of Paid Service purchased from a Reseller are subject to terms agreed between you and your Reseller.
7.2. Cancellation by Wix
Failure to comply with any of the Wix Terms and/or to pay any due Fee shall entitle Wix, among other things, to suspend (until full payment is made) or cancel your User Account and User Platform (or certain features thereof), as well as the provision of any related Wix Services (e.g., Paid Services) or Third Party Services to you.
If you open a User Account via a Reseller or purchase Paid Services from a Reseller, then Wix is entitled to suspend, terminate or block access to your User Account and User Platform (or certain features thereof) as well as to the provisioning of any related Wix Services or Third Party Services to you, also if: (a) Wix is requested to do so by your Reseller; or if (b) Reseller fails to pay Wix any amounts due to Wix pursuant to the Reseller Agreement. You consent to these suspension and termination rights and acknowledge and agree that Wix shall have no liability to you of any kind with respect to any such suspension or termination. Your sole recourse with respect to any such suspension or termination shall be against the Reseller.
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If you violate any of these terms or fail to make timely payments, or if you are a Reseller User and we’re requested so by the Reseller or if the Reseller fails to pay us, we may suspend or cancel your account.
7.3. Loss of Data, Content and Capacity
If your User Account or any Wix Services or Third Party Services related to your User Account are canceled (whether at your request or at Wix’s discretion), it may cause or result in the loss of certain content, features, or capacity of your User Account, including any User Content, End User data or other usage data retained therein, and including any domain name reservation or registration that was included in such Services (“Capacity Loss”). Wix shall not be liable in any way for such Capacity Loss, or for saving a backup of your User Account, User Content or End User data. Please also note that additional Fees may apply to re-activation of a User Account and/or any Wix Services following their cancellation, as determined by Wix in its sole discretion.
Following the termination of your User Account or User Platform, Wix reserves the right to delete all data in the normal course of operation. Data cannot be recovered once your User Account or User Platform is terminated.
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Your account or any of your services are cancelled, it may result in loss of content and data which cannot be recovered. You are responsible to back up your data and materials.
8. E-Commerce
8.1. General
The Wix Services also include certain features which enable you to sell goods, content, media, event tickets and services through your User Platform (“User Products”, and collectively with Wix Services – “E-Commerce”).
You are solely responsible for your User Products and E-Commerce related activities, and any promotions and related Content contained or referred to in your User Platform, and compliance with any laws applicable thereto. We are merely providing the platform for you to manage your online E-Commerce activities. We are not involved in your relationship and/or any transaction with any actual or potential buyer of your User Products.
When someone purchases your User Products, the payments for such transactions will be processed through Wix Payments or through a third-party payment service provider (“Payment Provider(s)”).
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You can use our services to sell your products, content and services online.
Wix may automatically connect you to Wix Payments to allow you to accept payments from your customers.
You are responsible for all your sales activities, including your relationships with customers and any payment service providers.
8.2. Payment Providers
You acknowledge and agree that Wix Payments (if available in your country) will be your default payment provider.
The Wix Payments account shall be governed by the Wix Payments Terms of Service, which are hereby incorporated by reference. Please read these terms of use service prior to publishing your site and accepting payments.
In addition, subject to territorial restrictions, you may accept payments with Apple Pay. By using Apple Pay, you accept and agree to the Apple Pay Platform Web Merchant Terms and Conditions.
The processing of payments by other Payment Providers shall be governed by such Payment Provider’s terms of service. We are neither a party to nor are responsible in any way for your relationship with any such Payment Providers, or for the actions of any of these Payment Providers.
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We may charge you service fees for event tickets sold through your site.
8.3. Events
Depending on your plan, Wix may charge you service fees for event tickets sold through your site. You hereby agree to pay such fees, as required by Wix, and authorize Wix to instruct its payment processing partners or your Payment Provider, as applicable, to deduct such fees from your relevant transactions, or to otherwise collect such fees.
8.4. E-Commerce Acknowledgments and Warranties
By using any of our E-Commerce features, you acknowledge, warrant and agree that:
you are solely and fully responsible for all Taxes and fees of any nature associated with your E-Commerce activities, including any Taxes related to the purchase or sale of the User Products, and to collect, report and remit the correct amounts to the appropriate authorities and/or inform your End Users of such and provide them with a duly issued invoice as required by law;
any Taxes indicated by the E-Commerce features provided to you by Wix are solely provided for illustration purposes only, and may not be relied on in any way;
you are responsible for and bear all costs of procuring and delivering your User Products, and for providing them in a safe and professional manner, consistent with industry standards;
you are solely responsible for any and all statements and promises you make and for all assistance, warranty and support regarding the User Products, and shall provide true contact information on your User Platform for any questions, complaints or claims; and
you may not offer or sell any User Products, or provide any information, Content or material regarding User Products, which may be deemed hazardous, counterfeit, stolen, fraudulent, offensive or abusive; which are prohibited for sale, distribution or use; or which otherwise fail to comply with any applicable laws, including with respect to consumer rights, intellectual property or privacy rights, product safety, trade regulations and sanctions, support, maintenance and export; and –
Wix may, at any time and at its sole discretion, suspend, disable access to or remove your User Platform and/or any User Products - whether or not incorporated, published with or made a part of your User Platform at such time, without any liability to you or to any End Users, including for any Capacity Loss resulted therefrom.
9. Video Services
As part of the Wix Services, Wix may provide video services (such as Wix Video or Wix Pro Gallery) for managing videos on User Platforms (the "Video Services").
The use of the video services for your User Platform, may require that you receive a license to use certain patents from MPEG–LA (the "License"). It is your own exclusive responsibility to decide whether your activity requires a License and to obtain it. Information about the License can be obtained from MPEG LA L.L.C.
In addition to the aforesaid and in Section 15 of these Terms of Use and without any limitation of liability, you shall fully indemnify, defend and hold Wix its officers, directors, shareholders, employees, affiliates and agents, harmless from any and all damages and costs, obligations, losses, liabilities debt and expenses (including attorneys’ fees), as accrued, that arise out of or are related to infringement and/or misuse of the patent pool under the MPEG-LA consortium.
If your needs require a more inclusive plan than those regularly offered by us, please contact our support team at: contactvideo@wix.com.
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Certain use of Wix Video Services may require a license for use of certain patents. You are obligated to verify whether you are obligated to obtain such license.
You may need to obtain a license for certain online video activities. It is your responsibility to verify such requirement and obtain, such license if required.
10. Third Party Services
The Wix Services enable you to engage, connect, further develop and procure certain third-party services, products and tools for enhancing your User Platform and your overall user experience, including, without limitation, domain registrars from which you may purchase a domain name for your User Website, third party applications and widgets offered via the Wix Website (including the Wix App Market), third party Licensed Content, media distribution services, E-Commerce Payment Providers, sellers of tangible products, third party designers who may assist you with your User Platform, external databases, code packages, etc. (collectively, “Third-party Services”).
You acknowledge and agree that regardless of the manner in which such Third Party Services may be offered to you (bundled or integrated within certain Wix Services, offered separately by Wix or persons certified or authorized by Wix, connected independently by you or otherwise offered anywhere on the Wix Services), Wix merely acts as an intermediary platform between you and such Third Party Services, and does not in any way endorse any such Third Party Services, or shall be in any way responsible or liable with respect thereto. Wix will not be a party to, or in any way be responsible for monitoring, any interaction or transaction between you and any Third-party Services.
You acknowledge that such services may require the payment of additional amounts to Wix and/or to the providers of such Third-Party Services.
Any and all use of such Third-party Services shall be done solely at your own risk and responsibility and may be subject to such legal and financial terms which govern such Third Party Services, which you are encouraged to review before engaging with them.
If you use third-party services, tools, code, algorithms, databases, products, software or goods while using our Services, you declare that you act in compliance with their terms of use. For example, if you use YouTube while using the Services, you must comply with the applicable YouTube terms and its privacy policy as in the effective version as of the date of use of such services.
While we hope to avoid such instances, Wix may, at any time and at its sole discretion, suspend, disable access to or remove from your User Account, User Platform(s) and/or the Wix Services, any Third Party Services – whether or not incorporated with or made part of your User Account and/or User Platform(s) at such time – without any liability to you or to any End Users.
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Our services enable you to get various services and tools from third parties that are not affiliated with us.
Since we only act as an intermediary platform between you and such parties, only you will be responsible for your engagements with them.
We can remove services at any time, which may affect your website, user account or overall experience.
11. Wix Logo Maker
As part of the Wix Services, we enable you to enhance your brand by creating your own customized business logo (the “Wix Logo”) using our Wix Logo Maker. The additional terms available at: https://www.wix.com/about/logo-terms-of-use apply to your use of Wix Logo Maker, and are in addition to, and not in replacement of, the Wix Terms unless explicitly stated otherwise.
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Make sure to read the additional terms regarding the Wix Logo Maker which are in addition to our general terms.
12. Wix Studio
As part of the Wix Services, you may register to Wix Studio and gain access to the Wix Studio workspace (“Wix Studio Workspace”). The Wix Studio Workspace is only available to Users who are agencies or freelancers that build sites or applications for others (including those building for enterprise clients). Wix reserves the right to disable or discontinue the use of Wix Studio Workspace for Users that do not meet the above criteria.
13. Misconduct and Copyrights
13.1. Misconduct and Abuse
When using Wix Services, you may be exposed to User Platforms, User Content or Third Party Services from a variety of sources, which may be inaccurate, offensive, objectionable or illegal. You hereby waive any legal or equitable rights or remedies you have or may have against Wix with respect thereto.
If you believe a User or any Third Party Services acted inappropriately or otherwise misused any of the Wix Services, please immediately report such User and/or Third Party Service to us via this form. You agree that your report shall not impose any responsibility or liability upon Wix, and that Wix may consider such report and act upon it, refrain from taking any such action or require additional information or documents before doing so, at its sole discretion.
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If you witness or experience any misconduct or abusive behavior by anyone using our services, please let us know.
13.2. Copyrights
Wix acts in accordance with its interpretation of the Digital Millennium Copyright Act (“DMCA”). If you believe that your work has been copied or was otherwise used in a way that constitutes copyright infringement, you may notify us of such infringement via this form, or otherwise provide the following information in writing to our designated Copyright Agent: (1) the contact details of the person authorized to act on behalf of the owner of the copyright; (2) a description of the copyrighted work that you claim has been infringed; (3) a description of the material that you claim to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information sufficient to permit Wix to locate the material (including URL address); (4) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (5) a statement that the information in the notification is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the owner of a copyright that is allegedly infringed.
Wix’s Copyright Agent can be reached at the following address:
Wix.com Inc.
500 Terry Francois Blvd., 6th Floor, San Francisco, CA 94158 USA.
Attn: Copyright Agent
Telephone Number: 1-415-358-0857 | Fax: 1-415-358-0884
E-mail: abuse@wix.com
In the event that Wix receives notice regarding a copyright infringement related to your User Platform or User Website, it may cancel your User Account, take your User Platform down or remove any Content in its sole discretion, with or without prior notice to you. In such case, you may file a proper counter-notice in accordance with Section 512 of the DMCA, in which you must include: (1) your full name, address, phone number and physical or electronic signature; (2) identification of the material and its location before removal; (3) a statement under penalty of perjury that the material was removed by mistake or misidentification; (4) your consent to an appropriate judicial body; and (5) any other information required under the relevant provisions of the DMCA. Any notices filed pursuant to this Section 13 may be deemed accepted, applicable and compliant with the DMCA, or not, at Wix’s sole reasonable discretion. Wix reserves the right to notify the person or entity providing the infringement notice of such counter-notice and provide any details included therein.
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We respect the intellectual property rights of others.
If your copyrighted works were used inappropriately by any of our users – please let us know and provide us with all the necessary information, and we will take care of it in accordance with the DMCA.
If we receive a copyright infringement notice regarding your website or content, we may remove or cancel your website and account.
14. Disclaimer of Warranties
We provide the Wix Services on an “As Is”, “with all faults” and “As Available” basis, without any warranties of any kind, including any implied warranties or conditions of merchantability, fitness for a particular purpose, workmanlike effort, non-infringement, or any other warranty – all to the fullest extent permitted by law. We specifically do not represent or warrant that the Wix Services (or any part, feature or Content thereof) are complete, accurate, of any certain quality, reliable or secure in any way, suitable for or compatible with any of your (or your End Users’) contemplated activities, devices, operating systems, browsers, software or tools (or that they will remain as such at any time), or comply with any laws applicable to you or your End Users (including in any jurisdiction in which you operate), or that their operation will be free of any viruses, bugs or other harmful components or program limitations. Moreover, we do not endorse any entity, product or service (including any Third Party Services) mentioned on or made available via the Wix Services – so please be sure to verify those before using or otherwise engaging them.
Wix may, at its sole discretion (however it shall have no obligation to do so), screen, monitor and/or edit any User Platform and/or User Content, at any time and for any reason, with or without notice.
Notwithstanding anything to the contrary in the foregoing, in no circumstances may Wix be considered as a “publisher” of any User Content, does not in any way endorse any User Content, and assumes no liability for any User Content uploaded, posted, published and/or made available by any User or any other party on and/or through the Wix Services, for any use by any party, or for any loss, deletion or damage thereto or thereof or any loss, damage, cost or expense that you or others may suffer or incur as a result of or in connection with publishing, accessing and/or relying on any User Content. Furthermore, Wix shall not be liable for any mistakes, defamation, libel, falsehoods, obscenity, pornography, incitement and/or any other unlawful and/or infringing User Content you or any other party may encounter.
You acknowledge that there are risks in using the Wix Services and/or connecting and/or dealing with any Third Party Services through or in connection with Wix Services, and that Wix cannot and does not guarantee any specific outcomes from such use and/or interactions, and you hereby assume all such risks, liabilities and/or harm of any kind arising in connection with and/or resulting from such interactions. Such risks may include, among others, misrepresentation of information about and/or by Third Party Services and/or Licensed Content, breach of warranty and/or contract, violation of rights, and any consequent claims.
Wix does not recommend the use of the Wix Services for hosting of personal content and shall not bear any security or integrity obligations or risks regarding breach or damage to any such content.
Please note that certain Wix Services are currently offered in their BETA version, and undergoing BETA testing. In addition to the aforesaid, you understand and agree that certain Wix Services may still contain software bugs, suffer disruptions and not operate as intended or designated. Your use of the Wix Services at this BETA stage signifies your agreement to the above and to participate in such Wix Services’ BETA testing.
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We make no warranties regarding our services, including their quality, reliability, security, compatibility and conditions.
We may monitor and edit your website and content.
However, we are not to be considered a “publisher” of your content, we do not endorse your content, and will not be liable for any content used by you or anyone else.
There are risks in using our services or anyone else’s services. You accept such risks.
Some of our services are still in BETA, and may contain bugs or experience interruptions.
15. Limitation of Liability
To the fullest extent permitted by law in each applicable jurisdiction, Wix, its officers, directors, shareholders, employees, affiliates and/or agents shall not be liable to you for any direct, indirect, incidental, special, punitive, exemplary or consequential damages whatsoever, including any damages resulting from (1) errors, mistakes, or inaccuracies of or in any content; (2) any personal injury or property damage related to your use of the Wix Services; (3) any unauthorized access to or use of our servers and/or any personal information and/or other information stored therein; (4) any interruption or cessation of transmission to or from the Wix Services; (5) the use or display of any Content or User Content posted, emailed, transmitted, or otherwise made available via the Wix Services; (6) events beyond the reasonable control of Wix, including any internet failures, equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, earthquakes, explosions, acts of God, war, terrorism, intergalactic struggles, governmental actions, orders of courts, agencies or tribunals or non-performance of third parties; and/or (7) loss of use, data, profits, goodwill, or other intangible losses, resulting from the use or the inability to use any or all of Wix Services.
You acknowledge and agree that these limitations of liability are agreed allocations of risk constituting in part the consideration for Wix’s services to you, and such limitations will apply even if Wix has been advised of the possibility of such liabilities.
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Subject to applicable law, we will not be liable for any damages.
16. Indemnity
You agree to defend, indemnify and hold harmless Wix, its officers, directors, shareholders, employees, affiliates and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including attorneys’ fees) arising from: (1) your violation of any term of these Terms of Use or any other Wix Terms; (2) your violation of any third party right, including any copyright, access rights, property, or privacy right, resulting from your User Platform or User Content and/or your use of the Wix Services, including, without limitation, Wix Services’ actions for your benefit; and/or (3) any other type of claim that your User Platform and/or User Content caused damage to a third party.
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If we get sued or are otherwise placed in harm’s way because of something you did, you will bear the associated costs and damages.
17. General
17.1. Changes & Updates
Wix reserves the right to change, suspend or terminate any of the Wix Services (or any features thereof, or prices applicable thereto), and/or cancel your access to any of the Wix Services (including removal of any materials created by you in connection with the Wix Services) for any reason and/or change any of the Wix Terms with or without prior notice - at any time and in any manner.
You agree that Wix will not be liable to you or to any third party for any modification, suspension or discontinuance of those Wix Services (or materials, content or services created, developed or connected by you in connection with the Wix Services).
If any such changes involve the payment of additional or higher Fees, we will provide you with a notice regarding such additional or higher Fees prior to enabling such specific changes. If you fail or refuse to pay such additional or higher Fees, we may (at our sole discretion) cancel your User Account (as further explained in Section 7 above), continue to support your then-current Wix Services without enabling such changes, or provide you with alternative Services.
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We may make changes to our services or to these terms at any time.
17.2. Governing Law & Jurisdiction; Class Action Waiver
You expressly acknowledge and agree that Wix shall have the right to enforce these Terms of Use against you.
The Wix Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the Wix Services, their interpretation, or the breach, termination or validity thereof, the relationships which result from or pursuant to the Wix Terms, or any related transaction or purchase, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the State of Israel, without respect to its conflict of laws principles.
Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by, a court of competent jurisdiction located in Tel Aviv, Israel. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
Subject to any applicable law, all disputes between you and Wix shall only be resolved on an individual basis and you shall not have the right to bring any claim against Wix as a plaintiff or a member of a class, consolidated or representative actions (or any other legal proceedings conducted by a group or by representatives on behalf of others).
Notwithstanding anything to the contrary in this Section 17.2, if you are located in the United States of America, (i) the legal jurisdiction governing all aspects of the payment transaction contemplated by Section 6 between you and Wix will be the State of New York, without respect to its conflict of laws principles, and (ii) any and all claims and disputes related to such payment transaction contemplated by Section 6 shall be brought in, and you hereby consent to them being decided exclusively by, a court of competent jurisdiction located in New York, New York.
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These terms and our relationship shall be governed by the laws of the State of Israel. Any disputes between us may only be brought before the courts of Tel Aviv, Israel.
17.3. Notices
We may provide you with notices in any of the following methods: (1) via the Wix Services, including by a banner or pop-up within the Wix Website, User Account, or elsewhere; (2) by an e-mail, sent to the e-mail address you provided us; (3) if you are a Reseller User then via your Reseller; and/or (4) through any other means, including any phone number or physical address you provided us. Wix’s notice to you or to your Reseller will be deemed received and effective within twenty-four (24) hours after it was published or sent through any of the foregoing methods unless otherwise indicated in the notice.
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We may provide you (or your Reseller, if you are a Reseller User) with notices via our services, by e-mail or through any other contact means you provided us.
17.4. Relationship
The Wix Terms, and your use of the Wix Services, do not, and shall not be construed to create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between Wix and you.
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Accepting these terms and services does not form a partnership or any special relationship between us.
17.5. Entire Agreement
These Terms of Use, together with the Wix Terms and any other legal or fee notices provided to you by Wix, shall constitute the entire agreement between you and Wix concerning the subject matter hereof or thereof, and supersede any and all prior or contemporaneous agreements, understandings, promises, conditions, negotiations, covenants or representations, whether written or oral, between Wix and you, including those made by or between any of our respective representatives, with respect to any of the Wix Services. You further agree that you are not relying upon any promise, inducement, representation, statement, disclosure or duty of disclosure of Wix in entering into any of the Wix Terms.
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These terms (together with additional terms) shall constitute the sole and entire agreement between us.
17.6. Assignment
Wix may assign its rights and/or obligations hereunder and/or transfer ownership rights and title in the Wix Services and/or Licensed Content to a third party without your consent or prior notice to you. You may not assign or transfer any of your rights and obligations hereunder without the prior written consent of Wix. Any attempted or actual assignment thereof without Wix’s prior explicit and written consent will be null and void. In any event, an assignment or transfer pursuant to this Section 17.6 shall not in itself grant either Wix or you the right to cancel any Wix Services or Third Party Services then in effect
If you are a Reseller User, then your subscription with the Reseller with respect to your User Account or User Platform (or any part thereof) may be assigned to Wix. You agree that if your subscription (or any part thereof) to a Wix User Account or User Platform with the Reseller is assigned to Wix, your continued rights to access and use your User Account and User Platform will be subject to these Terms of Use, in their entirety (as may be amended from time to time) and you consent to the full application of these Terms of Use, including without limitation, the billing and payment provisions contained herein. You agree that following any such assignment, you shall, upon request by Wix, provide such information as is required to secure payment for any Paid Services commencing after such assignment.
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We may assign our rights and obligations to other parties. You may only do so with our prior written consent.
If you are a Reseller User your User Account may be assigned to Wix. In such a case, if you’d like to continue to use your User Account - you agree to be bound by Wix Terms of Use and to provide Wix with any required information to secure payment for any Paid Services you purchase.
17.7. Severability & Waivers
If any provision of the Wix Terms is deemed by a court of competent jurisdiction to be invalid, unlawful, void, or for any reason unenforceable, then such provision shall be deemed severable and will not affect the validity and enforceability of the remaining provisions. No Waiver of any breach or default of any of the Wix Terms shall be deemed to be a waiver of any preceding or subsequent breach or default.
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These terms are independent from each other, in case any of them is found invalid.
17.8. Interpretation
Any heading, caption or section title contained herein, and any explanation or summary under the right “#ItsThatEasy” column, is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.
These Terms of Use were written in English, and translated into other languages for your convenience. You may access and view other language versions by changing your Wix Website language settings. If a translated (non-English) version of these Terms of Use conflicts in any way with their English version, the provisions of the English version shall prevail.
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Only the left column is legally binding (this column is just for clarity).
Translated (non-English) versions of these terms are provided for convenience only.
17.9. Customer Service Contact
To get in touch with our Customer Service - please use any of the options listed below:
Go to Wix Help Center which is available at:
https://support.wix.com/en/article/contacting-wix-support
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Have any questions or suggestions? we’d love to hear them!