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FAQs

Answers to the most frequently asked questions

We are so excited that you are interested in our homes and can't wait to have you as our guest! We've included the information below to answer some of the most frequently asked questions. Please feel free to reach out to the property manager for more information.

Executive Resorts

Executive Resorts is a family-owned business that specializes in luxury vacation home rentals. We are passionate about providing our guests with unforgettable experiences and exceptional service. We will ensure that every detail is taken care of. Come and experience your next amazing vacation at Executive Resorts!

Booking directly with us vs. booking on VRBO

Feel free to for check availability and book instantly online using VRBO. (Links below.) However, we welcome the opportunity to book with you directly: Booking directly through our property manager my take a few more steps, but often reduces the cost by avoiding online booking fees. Either way, we look forward to having you as our guest!

Cancellation Policy

You can cancel your reservation 30 days prior to your stay:

  • 100% refund 30 days before check-in

  • 50% refund 14-30 days before check-in

  • Otherwise, no refund

Check-in & Check-Out Times

  • Check-in after 3:00 pm

  • Check-out before 11:00 am

Keyless Entry

  • You will have your own unique code to access the home during your stay

  • A welcome email with the property address, instructions and your unique keyless entry / alarm code will be sent one week prior to your stay.

House Rules

  • Maximum 14 overnight guests (in Hope, Northern Idaho)

  • Maximum 12 overnight guests (in Gold Beach, Southern Oregon)

  • Minimum age requirement of primary renter is 25

  • Pets not allowed

  • Events not allowed

  • Smoking not allowed on the premises

  • No street parking, use only the garage and driveway for parking. Vehicles parked in the street or on the access road may be fined or towed at the vehicle owner’s expense.

  • Hot Tub: No one under the age of 14 allowed unless under vigilant adult supervision

  • Fire Pit: Check for restrictions before lighting and put all embers completely out 

  • No tampering with home theater equipment

  • Please keep the noise down to respect our neighbors

  • Idaho: Be sure to read the Bonner County Boating and Water Recreation Guide

House Binder

The Welcome Binder is to help you have a stress-free, happy stay in our home. It lists out emergency contacts, amenities, where to find things in the home, and some of our favorite local activities and restaurants for you to discover.

Rental Agreement

All guests will agree to a standard rental agreement. We take great care of our homes and ask that you and your guests do the same during your stay. 
 

Security / Damage Deposit

Your reservation includes a $1,000 security deposit. All charges due or incurred during the stay will be deducted from the security/damage deposit. In the event that the charges exceed the security deposit paid, the difference will be charged to the guest credit card on file. Security/damage deposit will be refunded in full within 7-days of departure if all of the rental provisions have been met.

Check-Out Process

  • Check-out is before 11:00 am

  • Please move furniture back to where it originally was

  • Strip the sheets from used beds, pile used sheets and towels in the laundry room

  • Turn off appliances (not the fridge), lights and heater or air conditioner

  • Do a final check for forgotten items

  • Lock up the house:

    • Close and lock all windows, doors and sliding glass doors

    • Ensure the front door is closed and locked when you leave

    • The entry door code will deactivate after your stay

    • Text or email the property manager once you leave

  • Your feedback means the world to us, please leave a review on VRBO

 

Privacy

Executive Resorts respects your privacy and does not collect, sell or share your personal information/data with any third-parties. All bookings through VRBO are subject to their privacy policies, terms and conditions. This is a WIX hosted website, therefore, all WIX privacy policies, terms and conditions apply.

Property Manager

I always look forward to the opportunity to answer any questions or concerns you may have. Please feel free to reach out and connect!

myexecutiveresorts@gmail.com

+1-916-934-6885

Propety Manager
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